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Troubleshooting and Tuning
Performance depends on many factors, including your database and web server configuration, network connectivity and other configurations.
Troubleshooting Guide
User Administration and Security
Refer to this section for assistance in troubleshooting issues relating to application access and user permissions.
Security breach when using Unica Campaign with impersonation on RHEL3
Problem or error: On Red Hat Enterprise Linux version 3, when you configure Unica Campaign so that each flowchart opens and runs with the operating system permissions of the user currently running the flowchart, rather than of the user who started the Unica Campaign listener, each flowchart opens and runs as the root user, with root permissions, rather than as the appropriate individual user, with that user's permissions.

Troubleshooting and Tuning
Performance depends on many factors, including your database and web server configuration, network connectivity and other configurations.
- Tuning Guide
- Troubleshooting Guide
  - Troubleshooting Unica Campaign Performance
    Performance depends on many factors, including your database and web server configuration, network connectivity, and Unica Campaign and Unica Platform configuration.
  - Using log files to troubleshoot
    These topics explain how to use the Unica Campaign log files for troubleshooting.
  - Unica Campaign Configuration
    These topics provide troubleshooting information about Unica Campaign configuration and integration.
  - Localization and Internationalization
    Refer to this section for assistance in troubleshooting issues with configuring Unica Campaign for use with non-ASCII data or non-United States locales.
  - Troubleshooting database issues
    Refer to this section for assistance in troubleshooting database issues for Unica Campaign system tables and user tables (data sources).
  - Unica Campaign Server and Utilities
    Refer to this section for assistance in troubleshooting issues with the Unica Campaign utilities.
  - User Administration and Security
    Refer to this section for assistance in troubleshooting issues relating to application access and user permissions.
    - Security breach when using Unica Campaign with impersonation on RHEL3
      Problem or error: On Red Hat Enterprise Linux version 3, when you configure Unica Campaign so that each flowchart opens and runs with the operating system permissions of the user currently running the flowchart, rather than of the user who started the Unica Campaign listener, each flowchart opens and runs as the root user, with root permissions, rather than as the appropriate individual user, with that user's permissions.
  - Unica Campaign Interface
    Refer to this section for assistance in troubleshooting issues with using the Unica Campaign interface.
  - Processes and Flowcharts
    Refer to this section for assistance in troubleshooting issues with Unica Campaign processes and flowcharts.
  - Cell Management
    Refer to this section for assistance in troubleshooting issues with cell management, including target cell spreadsheets, cell codes, and cell code formats.
  - Contact History and Response Tracking
    Refer to this section for assistance in troubleshooting issues with contact history and response tracking in Unica Campaign.
  - Stored Objects
    Refer to this section for assistance in troubleshooting issues with stored objects, including derived fields, user variables, custom macros, and templates.
  - Customizing campaigns
    Refer to this section for assistance in troubleshooting issues with customizing campaigns.
  - Installation and Upgrades
    Refer to this section for assistance in troubleshooting issues with installing and upgrading Unica Campaign.
  - Data Migration
    Refer to this section for assistance in troubleshooting issues with migrating and re-migrating data to Unica Campaign from pre-7.x versions of Affinium Unica Campaign.

Security breach when using Unica Campaign with impersonation on RHEL3

Problem or error: On Red Hat Enterprise Linux version 3, when you configure Unica Campaign so that each flowchart opens and runs with the operating system permissions of the user currently running the flowchart, rather than of the user who started the Unica Campaign listener, each flowchart opens and runs as the root user, with root permissions, rather than as the appropriate individual user, with that user's permissions.

Solution On Red Hat Enterprise Linux version 3 only, if the Unica Campaign listener is run as root, there is a defect in the operating system calls that Unica Campaign employs to perform this impersonation step. This issue is a defect in RHEL3 and it affects any version of Unica Campaign deployed on that platform.

This issue has been corrected in RHEL4. If this is an issue in your installation, contact Technical support for more information.

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