Remote and local mail file considerations

IBM Traveler user mail databases do not need to reside on the same Domino® server as the IBM Traveler service. In a remote configuration, the IBM Traveler service looks up the IBM Traveler mail server name and file name of the user from the local names.nsf and remotely connects to that mail server when needed.

Remote mail databases

Make sure that the IBM Traveler server or each IBM Traveler server in an HA pool can physically connect to the remote mail servers. To verify this connection, from the Domino® server console on the IBM Traveler server, enter this command:

trace remote_server_name

This command shows connection routing information that shows you if there are any problems with the route between the IBM Traveler server and the specified remote server.

Local mail databases

While it is possible to run the IBM Traveler service on the same Domino® server that is hosting mail files, it is best to do this only for smaller installations. In general, the IBM Traveler service runs on a machine separate from other applications, such as IBM® Sametime® or IBM® Quickr®.

Remote mail database support

IBM Traveler server can connect to remote mail databases hosted by Domino® 7.0.2 servers or greater. The Domino® remote mail server can be any operating system supported by Domino®.

Mail file template support

IBM Traveler server supports standard and iNotes® mail file templates, version 6.5 and greater.