Creating an account

Before you can connect to an IBM Traveler server with your Apple device, you must set up a Microsoft Exchange ActiveSync account on the device. This allows your Apple device to communicate with the IBM Traveler server.

This account can be created automatically by installing an Apple profile, or the account can be created manually. Installing the Apple profile requires the least amount of setup.

Your administrator may also require the use of an application password which you will need to generate through the My Account Settings page in the service. After you generate the password, you can use it to log onto the service from your mobile device. For more information, refer to Managing application passwords.