Enforcing data sync limits

Administrators can enforce synchronization data limits for all users using a setting in the Default Settings document.

Once these are set, if a user selects Unlimited for Calendar , Journal, and Mail data, instead of receiving all data for a particular application type, they will only receive data that passes the Administrator defined filter limit.

This helps prevent unexpected heavy loads on the server. The settings apply to all users on the system.

Settings

Using the HCL Traveler administration database, select the Device Settings view and then edit the Default Settings document. Select the Preferences tab and then the Filter Settings tab. The default value will be set to Unlimited, meaning that no filter is applied by the server by default. To set a filter limit, enter a number in days for one of the following settings. While mobile device users can set their filter limit lower than the defined maximum, anything higher will not be honored by the server.
Table 1. Filter settings
Setting Description
Email filter limit Mail older than the Email filter limit will not be synchronized with the device.
Past events filter limit Calendar events older than the past events filter limit will not be synchronized with the device. Note that recurring events that have an instance within the filter window will be synchronized, even if they have instances that start earlier that the past events filter limit.
Future events filter limit Calendar events in the future that occur beyond the future events filter limit will not be synchronized with the device. Note that recurring events that have an instance within the filter window will be synchronized, even if they have instances that occur beyond the future events filter limit.
Journal filter limit Journal entries modified earlier than the limit will not be synchronized to mobile devices that support Journal sync.
Note: In earlier HCL Traveler releases 8.5.2.3 to 8.5.3.3, data sync limits were set for the server using a setting in the NTSConfig.xml file. During upgrade, these settings, if found, will be migrated to the corresponding notes.ini setting, such as NTS_USER_EMAIL_LIMIT, NTS_USER_EVENTS_LIMIT and NTS_USER_NOTES_LIMIT. These notes.ini settings are no longer used, except when migrating from a pre-8.5.3.100 version. In this case, their value will be migrated into the Default Settings document.