How do I create an account using the Apple profile?

You must create an account on your Apple device for mail, calendars, and contacts before you can connect to the IBM Traveler server. You can create an account automatically by installing an Apple profile. This method automatically supplies default information, such as your logon name and mail address.

Before you begin

An Exchange ActiveSync account is required.

Connect to WiFi on your carrier network with the Apple device before you perform these steps.

Note: If the browser was previously logged into the service, close the browser page or clear the browser cookies before connecting to the IBM Traveler user home page.

Procedure

  1. Open the Safari browser on your device, and go to http://yourserver.com/traveler to open the IBM Traveler user home page.
    The user status section of the user home page shows the status of the user and any user devices. If there are any error messages, they are shown in red in this section. Depending on the errors, you may need to address them before you can sync with the IBM Traveler server successfully.
  2. Select Configure your Apple iPhone/iPod Touch/iPad.
  3. Verify the logon name and mail address.
    The logon name is the user name used for the IBM Traveler user home page. The mail address defaults to your Internet mail address. Use the exact Internet form of your Domino® mail address rather than the canonical form of the address.
  4. Select Generate.
  5. Select Install.
  6. When prompted about the authenticity of the profile, select Install Now to continue to install the profile.
  7. If you have a security passcode for your device and are prompted for the passcode, enter it.
    This passcode is not related to the IBM Traveler password.
  8. When prompted for your Exchange account password, enter your service password and select Next.
  9. Select Done.

Results

The new Exchange ActiveSync account is created in Mail, Contacts, Calendars in your Settings application of your device. Registration with the IBM Traveler server begins immediately and mail, calendars, and contacts appear shortly after. Do not open your Inbox immediately after the profile installation, as it can cause additional syncing with the server and prolongs the initial sync.