Keyboard shortcuts and other accessibility features

Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone regardless of age or ability.

Keyboard navigation

Table 1. Contact list navigation

Navigation action

Keyboard shortcut or action

To move to individual names on the contact list

Press the Up Arrow or Down Arrow

To select a contact or group on the contact list

Press the Up Arrow or Down Arrow

To expand a selected group

Press the Right Arrow

To collapse a selected group

Press the Left Arrow

To display a list of options for the selected contact

Press Enter

To start a chat with a selected online contact on the contact list

Press Enter to display the list of options and use the Up Arrow and Down Arrow to navigate to Chat and press Enter.

Table 2. Chat window navigation

Navigation action

Keyboard shortcut or action

To give focus to the text chat message transcript area, so that you can scroll through the chat transcript.

Press Tab until focus is on that user interface element.

To give focus to the chat message entry area, so that you can type a chat message.

Press Tab until focus is on that user interface element.