Installing agent relays

An agent relay is a communication proxy for agents that are located behind a firewall or in another network location. You can install agent relays in interactive mode or in silent mode.

About this task

While there is at least a low-bandwidth WAN connection between the server and remote agents, the HCL Launch server can send work to agents in other geographic locations through the relay. An agent relay requires that only a single server in the remote network contact the server. Other remote agents communicate with the server by using the agent relay. All agent-server communication from the remote network goes through the relay.