Using IBM iNotes Control

The IBM iNotes Control (also known as ActiveX) enables users of Microsoft Internet Explorer and Window Explorer to make the web client the default email client, send email from external Web pages and Microsoft Office applications, email files stored on their workstation using the web client, and paste images into emails.

Before you begin

Note: If you are using Internet Explorer in protected mode, the following features are not available:
  • Setting the default mail client; and
  • Saving or dragging attachments to most common locations on workstation.

For more information, see IBM® iNotes® limitations with Internet Explorer Protected Mode.


  1. When you log in to the web client, you are prompted to choose if you want to use the IBM iNotes Control. Click OK.
  2. From the drop-down menu in the SmartCloud banner, select Install this Add-on.
  3. In the Internet Explorer Add-On Installer dialog box, click Install.
  4. In the toolbar in the left-hand navigation pane, click Preferencesto open your preferences.
  5. At the bottom of the Preferences Basics page, under Default Mail Client, click Make Default to make SmartCloud Notes web your default email client.


You can now do any of the following actions.

Table 1. Actions enabled by IBM iNotes Control

To Do the following
Send a file from Windows Explorer or desktop Right-click on the file in Windows Explorer or desktop and in the drop-down menu, select Send to > Mail recipient. The web client launches the email form with the attachment in place.
Note: If you are not logged into SmartCloud Notes web, you will be prompted to log in, and then you will see the email.
Send email from the Start menu Click Start > Run. In the Run dialog box, type mailto: <Internet address>. The web client launches the email.
Note: If you are not logged into SmartCloud Notes web, you will be prompted to log in, and then you will see the email.
Manage attachments
  • Select multiple files to attach to an email.
  • Detach and save multiple attachments.
  • Open a file attachment by double-clicking it. You no longer need to save the file first.
  • Select multiple files and drag them to Windows Explorer or the desktop.
Paste images into email

To paste images into an email, first click in the body of the email, and then do one of the following:

  • In the message toolbar, click the image icon to insert an image from your workstation or the clipboard.
  • Save the image to the clipboard and use Ctrl V to paste into your email.