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HCL Digital Experience Product DocumentationWelcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
HCL Digital Experience 9.5 [Legacy content]
Troubleshooting This section helps you resolve problems, use diagnostic tools and tracing to capture HCL Digital Experience system errors.
Error message codesEach message code consists of a product identifier, component identifier, a unique number, and a message type identifier. The product identifier is EJP and there are many components. There are three message types: error, information, and warning.

Error message codes | HCL Digital Experience

Each message code consists of a product identifier, component identifier, a unique number, and a message type identifier. The product identifier is EJP and there are many components. There are three message types: error, information, and warning.

Example

For the following message code EJPIC0001E:

EJP is the product identifier
IC is the component identifier, installation user interface
0001 is the unique message number
E is the message type, error

During the last session, you clicked Start Configuration and the configuration was running automatically. To return to the automatic process, click Resume Configuration. Otherwise, click Cancel to run each remaining step manually.