Overview of the Social Media Publisher

The Social Media Publisher for Web Content Manager is used to manage social media posts for published content items and, if configured, draft content items.

  • The Social Media Publisher supports HCL Connections, Facebook, LinkedIn and Twitter.
  • The Social Media Publisher supports both manual and automatic social media posts, and also manages the life-cycle of social media posts.
  • Social media posts are only applied to published content and, if configured, draft content items.
  • The Social Media Publisher does not include or manage the social media "badges" you can add to websites to allow end-users to link or share web content to their social network followers.
Table 1. Messages supported by each social network
Social Network Message type Statistics supported Message URL addressable Supports end user tracking Supports untrack Supports delete
HCL Connections Blog post Like, comment count Yes No Yes Yes
HCL Connections Message board post Comment count Yes No Yes Yes
HCL Connections Wiki post Like, comment count Yes No Yes Yes
Facebook Page wall post Like, comment count Yes Yes Yes Yes
Facebook Profile wall post Like, comment count Yes Yes Yes Yes
LinkedIn Network update None No No Yes No
LinkedIn Share None No No Yes No
Twitter Tweet Reshare count Yes Yes Yes Yes
Note: Page notes have been deprecated by Facebook.

Before you begin

You should become familiar with your social media of choice and be aware of limitations such as:
  • throttle limits
  • maximum posts per timeframe