Product capabilities

HCL Digital Experience capabilities let you quickly implement web experiences that are engaging, flexible, and high performing. It delivers differentiated, personalized experiences for each user across multiple touchpoints (web, mobile, and hybrid mobile/web applications, and more). The HCL Digital Experience platforms, including foundation components such as HCL Portal, Web Content Manager, and Digital Asset Management services, support requirements for modern and adaptable digital experience platforms. Its capabilities and digital site delivery platform services enable designers, developers, marketers, and business professionals to collaborate and deliver digital experiences that are engaging, targeted, relevant and productive.

Digital Experience platform

HCL Digital Experience enhancements and innovations offer updated, intuitive interfaces to create and manage digital properties. Integrated content targeting and campaign management services let market managers create personalized experiences for audiences, with real-time analytics to measure site effectiveness and optimization strategies. Site designers and developers can easily create and personalize content, rich media, streaming video and applications, integrate backend data, information and transaction services, using the design and development tools of choice without requiring IT involvement. The HCL Digital Experience platform can also substantially reduce deployment time, and offer the flexibility of on premise, cloud, and hybrid cloud, and as a service deployment options to accelerate installation, development and delivery, and capacity planning requirements. HCL Digital Experience is built cloud native, optimized for deployment to Kubernetes container environments.

It includes the entire middleware infrastructure such as servers, services, and tools, that are needed to write, run, and monitor 24x7 industrial-strength, on-demand digital experience applications and cross-platform, cross-product solutions. Digital Experience is built cloud native to offer a customizable, scalable, and high-availability solution that uses cloud-friendly technology to make deployment and operation easy and efficient.

It supports open standards and integrated environments that enable dynamic, interconnected business processes, and delivers highly effective application infrastructures for all business situations.


You can customize the Digital Experience platform and interfaces to meet the needs of your organization, users, and user groups. You can adapt the look and feel of the platform to fit the standards of your organization and to customize page content for users and groups in accordance with business rules and user profiles. Users, such as business partners, customers, or employees, can further customize their own views of the DX platform. Users can add apps and portlets to pages and arrange them as they want and control portlet color schemes. By aggregating and presenting the assets with role-based delivery in one place and giving users the power to customize their own DX experiences, the platform gives users a means for doing business efficiently and with high satisfaction across all touchpoints.


Portlets are central to the DX platform. As special reusable Java servlets that appear as defined regions on DX pages, portlets provide access to many different applications, services, processes, web content and DAM assets. The DX platform includes ships a rich set of standards-based portlets, including portlets for displaying syndicated content, transforming XML, and accessing search engines and web pages. More portlet and asset solutions, also developer APIs are available on the HCL Software Github repository. Examples include the HCL Experience API, WebDeveloper Toolkit, DX Docker Compose, Angular and React samples for Script Applications, and more.

It is possible to develop custom portlets, too. The portal supports the Java Standard API (JSR 286) that portlet developers can use to create custom portlets.

For additional information about new features, main components, and what each component provides to the overall solution, explore the What's new section.