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HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
HCL Digital Experience 8.5
Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
Integrating
Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
Integrating business processes
Access relevant tasks and activities for multiple business process management solutions from a single user interface. The Unified Task List portlet provides a single point of integration between multiple systems and displays tasks that HCL Portal users must complete to advance workflows. The topics in this section provide information and instructions for developing and customizing the Unified Task List.
Overview of the Unified Task List portlet
Review concepts about the Unified Task List portlet to understand the different elements.
Task dispatcher
The task dispatcher acts as a link between the Unified Task List portlet and the task providers. When an action occurs in the portlet, the task dispatcher retrieves task provider instance configurations from the task provider instance registry service and calls a getTaskList service operation on each task provider instance configuration.

HCL Digital Experience Product Documentation
Welcome to the product documentation for HCL Digital Experience. Find information about how to install, configure, maintain, and use HCL Web Content Manager and HCL Portal Server, Enable, and Extend solutions.
- HCL Digital Experience 9.5
- HCL Digital Experience 9.5 [Legacy Content]
- HCL Digital Experience 9.0
  Learn how to install, configure, troubleshoot, maintain, and use Version 9.0 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
- HCL Digital Experience 8.5
  Learn how to install, configure, troubleshoot, maintain, and use Version 8.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend.
  - Overview
    HCL Digital Experience (formerly IBM WebSphere Portal and IBM Web Content Manager) empowers you to create, manage, and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile. and hybrid mobile/web applications and more).
  - Roadmaps to deploy your system
    Review the roadmaps to understand the common deployment, configuration, migration, and integration patterns.
  - Roadmaps to create your website
    Review the roadmaps to understand how to create your website.
  - Online Help
    This Online Help is made available in the HCL Digital Experience Help Center for quick references on how to install, configure, maintain, and use HCL Digital Experience.
  - Installing
    HCL Digital Experience provides flexible deployment options that range from proof-of-concept where you can examine and test functionality to a highly available and scalable production environment. Review the planning information to learn more about hardware and software requirements, high availability, scalability, supported topologies, and much more. Select your operating system and then select the installation pattern that most reflects your business needs.
  - Configuring
    Run the following tasks after you install and deploy HCL Digital Experience. They address tasks that are typically run one time and have a global effect. Some configuration changes are made more frequently or do not have a global effect. These tasks are addressed in the Administering section.
  - Backup and restore
    Backup and recovery of data files and databases is an essential operation for any business system, particularly for data and applications that run in production environments. Create and follow a plan for backing up and recovering data on all tiers of your HCL Digital Experience deployment. IBM Installation Manager must also be included in backup and recovery planning. If you back up the HCL Portal file structure and then install a fix pack, your HCL Digital Experience and IBM Installation Manager become out of sync after you restore the HCL Portal file system. This condition is not recoverable.
  - Migrating
    Successful migration requires significant planning and preparation, understanding the tools that are involved, and careful execution of the appropriate steps in the order provided.
  - Integrating
    Integrate HCL Digital Experience with software such as HCL Sametime to enable your users to collaborate more easily. You can also use the unified task list portlet to integrate HCL with your backend business process software, such as IBM Process Server.
    - Integrate with collaboration software
      HCL Digital Experience integrates with collaboration software to provide you with more effective and cost-efficient ways of accessing information, sharing ideas, communicating and working together. Key software that HCL integrates with includes HCL Domino, HCL Sametime, and HCL Connections.
    - Integrating with Watson Content Hub
      Watson Content Hub is a cloud-based content management system that organizes your content and digital assets for quick retrieval and easy delivery. Integrate HCL Digital Experience with Watson Content Hub to retrieve assets to publish on your site.
    - Integrating business processes
      Access relevant tasks and activities for multiple business process management solutions from a single user interface. The Unified Task List portlet provides a single point of integration between multiple systems and displays tasks that HCL Portal users must complete to advance workflows. The topics in this section provide information and instructions for developing and customizing the Unified Task List.
      - Overview of the Unified Task List portlet
        Review concepts about the Unified Task List portlet to understand the different elements.
        Task providers
        Task providers are services that access back-end systems to retrieve tasks. The task providers also use a Web Experience Factory Transform builder to provide a uniform data set that displays in the Unified Task List user interface.
        Task provider instance
        Task provider instances are services that access back-end systems to retrieve tasks. Task provider instances reside in the Task Provider Instance Registry (TPIR) and contain the parameters that you specify in task providers.
        Task Provider Instance Registry
        The Task Provider Instance Registry (TPIR) contains task provider instance configurations. A task provider instance configuration contains a set of parameters that are required to connect to a back-end system. It also contains a unique ID to map the parameters to the appropriate task provider. The Task Provider Instance Registry service is in IBM WebSphere Application Server and stores the task provider configurations in an XML variable. The Task Provider Instance Registry service also provides a service to get and modify task provider instances.
        Task dispatcher
        The task dispatcher acts as a link between the Unified Task List portlet and the task providers. When an action occurs in the portlet, the task dispatcher retrieves task provider instance configurations from the task provider instance registry service and calls a getTaskList service operation on each task provider instance configuration.
        Task handler
        Task handlers define what the Unified Task List portlet does when users select a task to advance a workflow. The task handlers determine how the Unified Task List portlet connects to the tasks that the users must complete.
      - Configuring the Unified Task List portlet
        You can configure the Unified Task List portlet to retrieve tasks and forms from IBM Business Process Manager and Forms Experience Builder.
      - Configuring Unified Task List portlet with process servers
        You can configure specific process servers to run tasks in the Unified Task List portlet.
      - Configuring the Unified Task List portlet with Forms Experience Builder
        This task provider retrieves tasks from Forms Experience Builder and surfaces them in the Unified Task List portlet.
    - Integrating with web applications
      The Web Application Bridge uses reverse proxy technology to integrate web-based content providers, such as the Microsoft SharePoint server, with HCL Digital Experience. Administrators must first define the virtual web applications or content providers. A lightweight iFrame portlet renders the content from the backend applications. Users can then access the iFrame on a page without requiring direct network access to the backend application. A special engine maps Uniform Resource Identifier (URIs) on the iFrame portlet to real URIs from the content providers.
    - Integrating with SAP NetWeaver Portal
      You can use HCL Integrator for SAP to integrate content from an SAP NetWeaver Portal into your HCL Digital Experience. You can integrate navigational structures and single content pieces.
    - Integrating with IBM MobileFirst
      You can integrate HCL Portal with MobileFirst to provide multi-channel support to your web communities. You can create a hybrid application that adds native device functions and a unified web experience on mobile device browsers and in mobile device native applications. You can use MobileFirst to create a hybrid application that adds native device functions to your portal.
    - Configure HCL Portal to work with HCL Connections
      Integrate the power of HCL Connections with HCL Portal application.
  - Administering
    Use the administration tools that are provided with the portal to do various day-to-day administration tasks. There are two methods for editing portal setup: using the administration portlets or the XML configuration interface. The administration portlets are a convenient way to make real-time updates to the portal's configuration. While the XML configuration interface is suited to more advanced administration, including batch processing of updates.
  - Securing
    Security tasks include setting up property extension databases and custom user repositories, configuring and activating SSL, and configuring authentication. In addition, tasks such as activating Federal Information Processing Standards (FIPS) and NIST SP800-131a security modules and configuring external security managers such as Security Access Manager might be required to secure your portal environment.
  - Monitoring
    HCL Portal includes tools and features to help you monitor the portal site.
  - Setting up a website
    Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Themes are used to customize the portal's look-and-feel. Out-of-the-box templates and the site wizard can help you set up your portal site faster. You can add wikis and blogs to your site and let users tag and rate content on your site.
  - Staging to production
    During portal solution development, the solution is initially developed, tested, and refined on one server or a limited number of servers. The solution is deployed later on live systems, referred to as the production environment. The process of moving the solution from the development environment to the production environment is called staging.
  - Developing
    This section includes developer documentation on extending applications and development assets for HCL Portal and HCL Web Content Manager.
  - Troubleshooting
    This section helps you resolve problems, use diagnostic tools and tracing to capture HCL Digital Experience system errors.
  - Reference
    View information that can help you use the Digital Experience Help Center including directory conventions, terms of use, trademarks, a glossary, and more.
  - Glossary
    This glossary includes terms and definitions for HCL Digital Experience.
  - Content Template Catalog 4.4
    The Content Template (CTC) is a set of templates that accelerate the process of building a website.

Task dispatcher | HCL Digital Experience

The task dispatcher acts as a link between the Unified Task List portlet and the task providers. When an action occurs in the portlet, the task dispatcher retrieves task provider instance configurations from the task provider instance registry service and calls a getTaskList service operation on each task provider instance configuration.

You can configure the Unified Task List portlet to use a cached task dispatcher if you do not want to access the back-end systems each time an action occurs in the user interface. The cached task dispatcher uses dynamic caching in WebSphere® Application Server to store and retrieve tasks.