About record types and records

Each change request is stored as a record in a Rational® ClearQuest® user database. A record type is a template that defines the actions, fields, behaviors, and possibly state information associated with a record. Schemas can contain state record types for records that can move from state to state and stateless record types for records that remain static.

An activity record has associated states and actions. The state indicates what stage in processing a record is in. A developer uses an action to change the state of a record. The schema also governs the transition from one state to another, determines which actions can change which states, and which states are possible from other states.