Certificate Pinning for HCL Connections Social Cloud

The HCL Connections mobile app implements certificate pinning when connecting an account to HCL Connections Social Cloud.

Certificate Pinning for HCL Connections Social Cloud

This feature improves the security of the network connection by ensuring that the only server certificate that is valid for secure connections is the one owned by HCL Connections Social Cloud. If your environment uses a networking proxy to intercept all traffic from your network, you must whitelist the Connections Mobile app so that the network connections from this app are allowed to connect directly to HCL Connections Social Cloud servers. Whitelisting the Connections Social Cloud connection may vary depending on your environment, but techniques include:
  • Whitelist the Connections Social Cloud hostnames *.collabserv.com for any MDM app tunnels
  • Whitelist the Connections Mobile app com.ibm.lotus.connections so that it does not use per-app VPN connections when connecting to *.collabserv.com.