Viewing metrics

Use metrics to view a table or chart that shows how people are using HCL Connections™.

What metrics can you view?

Connections collects metrics on global and community levels. Global metrics report on overall usage, while community metrics only report on a specific community. Administrators assign access levels to users based on their role within the organization. Community owners can only view community reports, while business owners can view community reports and global reports if given access. Administrators can view both types of reports.

Viewing a metrics report as a community owner

  1. Log in to a community and click Metrics in the navigation pane.
  2. Choose a report type by clicking one of the following options in the navigation pane:
    • People: Tracks users.
    • Participation: Tracks actions, such as downloading files or updating profiles.
    • Content: Tracks shared information, such as files and comments.
  3. Limit the report to a single application by clicking a name under Show by App.

Viewing a metrics report as an administrator

  1. Choose the level of metrics you want to view:
    • Community: Log in to a community and click Metrics in the navigation pane.
    • Global: Click Metrics in the header or click Server metrics in the footer
  2. Choose a theme for the report by clicking one of the following options in the navigation pane:
    • People: Tracks users.
    • Participation: Tracks actions, such as downloading files or updating profiles.
    • Content: Tracks shared information, such as files and comments.
  3. Limit the report to a single application by clicking a name under Show by App.
  4. Explore the report with the following options:
    • Click View table or View chart to switch between a table and a chart.
    • Click View more detail or View less detail to control the amount of information shown.
    • Click on a data point to display more information.
    • Click on a report name within the current display to open it.
  5. Right-click anywhere on the chart or table and select Download to save the report as a PNG image file.