HCL Connections log file

HCL Connections writes messages to the SystemOut.log file. Refer to this file if you encounter errors after installing an Connections application or if you encounter unexpected behavior in an application.

The SystemOut.log file is stored in the following directory:

  • AIX®:
  • Linux:
  • Microsoft Windows:
Messages written to the log use the following syntax:
 <Application prefix><Error code><Message level code>
  • Application prefix: Identifies the application that wrote the message. The following prefixes are used to identify Connections applications and components:
    Table 1. Error message prefixes
    Connections application or component Prefix
    Note: The Quartz Scheduler, a component of Activities does not use the Activities prefix, but its messages do include the string org.quartz.
    Blogs CLFRS
    Bookmarks CLFRL
    Common directory services integration service CLFRK
    Communities CLFRM
    Files EJPVJ
    Forums CLFRV
    Home page CLFRQ
    Installer CLFRP
    Connections Configuration CLFRO
    Notifications CLFRR
    Connections Multi-Service Portlet CLFNF
    Federated Search CLFRT
    News Service CLFWX
    Event Service CLFWY
    Widget Services CLFWZ
    Profiles CLFRN
    Search CLFRW
    User life cycle CLFWY
    WebSphere® Portal infrastructure EJPIC
    Wikis EJPVJ
  • Error code: A 4-digit code assigned to the error message to identify it. Code numbers make it easier to search for information about the message. See Error messages to see a list of the error codes and what they mean.
  • Message level code: Identifies the level of the message written to the log. The following levels are supported:
    Table 2. Message level codes
    Message level code Message level
    I INFO
    W WARN
For example:
CLFRA identifies the message as coming from the Activities application; 0299 is the error code; I indicates that the message is an Info level message.