Allowable characters for user ID and password

Install HCL Connections™ allows the setting of rules and limitations on the allowable characters for its user ID and password.

Understanding character limitations for user ID and passwords is important because they are used throughout the system to provide access and secure content. The character limitations provided here apply to the HCL Connections administrator, IBM WebSphere Application Server administrator, database administrator, and LDAP server administrator. Failure to correctly define usernames and passwords during the installation process can result in installation failure.

When a person signs up as a user or when an administrator enrolls a user, they must complete the user information form. On this form, do not enter characters that might not be supported. Regardless of what characters you are able to enter on the user information form, username and passwords are limited to the valid characters described here. You can specify other characters in the given name and surname fields. If your company policy is more restrictive, you can provide that information to your users in the enrollment form help or as inline help directly on the form.

Under normal circumstances a valid name and password can contain the following characters:

User Information Valid Characters Unsupported Characters
Username
  • Lowercase characters {a-z}
  • Uppercase characters {A-Z}
  • Numbers {0-9}
  • Exclamation point {!}
  • Open parenthesis {(}
  • Close parenthesis {)}
  • Dash {-}; this character is not supported as the first character in the user ID or password
  • Period {.}; this character is not supported as the first character in the user ID or password
  • Question mark {?}
  • Open bracket {[}
  • Close bracket {]}
  • Underscore {_}; this character is the only supported special character in IBM® i
  • Grave accent {`}
  • Tilde {~}
Note: Commercial at {@}, this character is not supported when you create the HCL Portal and WebSphere® Application Server administrator during installation.
Note: The only supported characters in IBM® i are lowercase characters, uppercase characters, numbers, and the underscore.
  • Only ASCII characters are allowed.
  • The user ID cannot contain spaces; for example, user name
  • User IDs cannot be longer than 200 characters.
Password/confirm password
  • Lowercase characters {a-z}
  • Uppercase characters {A-Z}
  • Numbers {0-9}
  • Exclamation point {!}
  • Open parenthesis {(}
  • Close parenthesis {)}
  • Dash {-}; this character is not supported as the first character in the user ID or password
  • Period {.}; this character is not supported as the first character in the user ID or password
  • Question mark {?}
  • Open bracket {[}
  • Close bracket {]}
  • Underscore {_}; this character is the only supported special character in IBM® i
  • Grave accent {`}
  • Tilde {~}
Note: Commercial at {@}, this character is not supported when you create the HCL Portal and WebSphere® Application Server administrator during installation.
Note: The only supported characters in IBM® i are lowercase characters, uppercase characters, numbers, and the underscore.
  • Diacritics, such as the umlaut, and DBCS characters are not allowed.
  • he password cannot contain spaces; for example, pass word
  • Passwords cannot be longer than 128 characters.
Given name All characters none
Surname All characters none