Installing Connections Engagement Center

Configure installation properties and run the installation program to deploy the Connections Engagement Center.

Before you begin

Complete the steps in Preparing for installation.


  1. Run the installation program by completing the following steps:
    1. Open a terminal (AIX, Linux) or command prompt (Windows).
    2. Navigate to the directory that contains unpacked installation files; for example: cd /opt/software/XCC-Installer
    3. Run the installation script for your operating system:
      • AIX: ICECInstaller_AIX.ksh
      • Linux:
      • Windows: ICECInstaller_Windows.bat

      For example: ./

  2. When the installation finishes, log in to the Deployment Manager's IBM WebSphere Integrated Solutions Console (ISC) as the WebSphere administrator.
  3. Sync the nodes by completing the following steps:
    1. Click System Administration > Nodes.
    2. Select all nodes.
    3. Click Full Resynchronize.
  4. Regenerate the plug-in by completing the following steps:
    1. Click Servers > Server Types > Web Server.
    2. Click Generate plug-in to generate a new plug-in.
    3. Click Propagate plug-in to propagate the new plug-in.
  5. Restart the deployment manager.