Performing a user installation

Users can install IBM® Connections for Mac following these steps.

About this task

To install IBM Connections for Mac you will need OS X 10.8 or later.


  1. Download the plug-in from the IBM Connections Cloud download package or from the IBM® Connections catalog at the following website:
  2. Extract the file.
  3. Double-click IBMConnectionsMac.pkg to launch the installation program. The Install IBM Connections For Mac installer window appears.
  4. Click Continue to begin the installation wizard. Follow the steps in the wizard to complete the installation.
  5. When the installation is complete, click Close to exit the installation wizard. The sync app will automatically start at the end of the installation.

What to do next

When you open IBM Connections for Mac for the first time, the sync app automatically prompts you to create a new account if one does not already exist. You can choose to create a Cloud account using the IBM Connections Cloud wizard, or you can manually setup an account. Creating an account allows you to connect to an IBM® Connections or IBM Connections Cloud site and interact with that site from the Finder window or the IBM Connections icons in the Dock and menu bar.
  1. Open IBM Connections for Mac by clicking the icon in the Dock or locating and clicking it in the Applications folder of your Finder window.
  2. In the Site URL field type the URL you use to connect to IBM® Connections or Connections Cloud. For example, or
  3. In the Display name field, type the name that you want to display for the sync folder in the Finder window. For example, the folder is named Display-name sync.
  4. Enter the user name and password you use to log in to that IBM® Connections site.
  5. Select an authentication type if there is a reason to change it from the default. By default, the plug-in authenticates with the IBM® Connections server using basic authentication. If you are connecting to an IBM Connections Cloud site, choose Connections Cloud Authentication as the authentication type. If your enterprise uses a different authentication type, you might be instructed to edit the authentication setting.
  6. Click Connect. If you are connecting to an IBM Connections site, proceed to step 8.
  7. If you are connecting to an IBM Connections Cloud site, click on the Account Settings tab and select if new files are allowed to be shared with people outside your organization and if they will be encrypted.
  8. Select Add sync folder to FAVORITES in Finder and click Create.