Configuring SMTP on Windows™
This section explains the procedures for configuring HCL Compass Web to use the SMTP mail transport protocol on Windows™.
The procedure to configure email options for SMTP on Windows™ varies depending on whether your environment has a single HCL Compass Server or multiple servers. Use the appropriate procedure for your environment.
When using SMTP on Windows™, all email notification messages that HCL Compass Web sends have the From address of the user who set up the email rules and a Reply To address that corresponds to the SMTP Reply To address specified on the E-Mail Options tab of the Site Administration page.
Configuring SMTP in a single server environment
To configure the SMTP protocol in a single HCL Compass server environment on Windows™:
- Log in to the HCL Compass Web client. Your user account must be set up with the Super User privilege.
- Configure the E-mail Options tab of Site
Administration:
- In the Mail Transport Type list, select SMTP.
- In the Sending E-mail Status list, select Active or Inactive.
- In the SMTP Host field, enter the name of your SMTP server.
- In the Reply To field, enter the email address of a dedicated email account that HCL Compass Web can use as the Reply To address in notification messages. In this example, SomeGenericReturnAddress@MyDomain.
Configuring SMTP in a multiple server environment
If your environment includes multiple HCL Compass servers on Windows™, you cannot configure them on the E-mail Options tab of the Site Administration page. You must perform the following procedure on each server computer:
- Edit your Windows™ Registry
settings in the regedt32 editor.. To ensure that
you configure the same settings on each server computer, create a .reg file
and import it into regedt32.
- Create this
key:
HKEY_USERS\.DEFAULT\Software\Compass\Email\SendMail
- Create these values under the
SendMail
key:- For
SendActive
, type one of these DWORD values: 1 for active, 0 for inactive. - For
MailTransport
, type the string value "SMTP". - For
SMTPHost
, type a string value that corresponds to the name of your SMTP server. - For
ReplyTo
, type a string value that corresponds to a dedicated email account that can be used as the Reply To value in notification messages, for example, SomeGenericReturnAddress@MyDomain.
- For
- Create this
key:
- Restart the HCL Compass Web server.