Configuring SMTP on the UNIX™ system and Linux™
This section explains how to configure HCL Compass Web to use the SMTP mail transport protocol on the UNIX™ system and Linux™
The procedure to configure email options for SMTP on the UNIX™ system and Linux™ varies depending on whether your environment has a single HCL Compass Server or multiple servers. Use the appropriate procedure for your environment.
When you use SMTP on the UNIX™ system and Linux™, all email notification messages that HCL Compass Web sends have the From address of the user who set up the email rules and a Reply To address that corresponds to the SMTP Reply To address specified on the E-Mail Options tab of the Site Administration page.
Configuring SMTP in a single server environment
Perform the following steps to configure the SMTP protocol in a single Compass Server configuration on the UNIX™ system and Linux™.
Procedure
- Log on to the HCL Compass Web client by using an account with the Super User privilege.
- Configure the E-mail Options tab of the
Site Administration page:
- In the Sending E-mail Status list, select Active or Inactive, as appropriate.
- In the Mail Transport Type list, select SMTP.
- In the SMTP Host field, enter the name of your SMTP server.
- In the SMTP Reply To field, enter the address of a dedicated email account that HCL Compass Web can use as the Reply To address in notification messages. Use the following format: SomeGenericReturnAddress@MyDomain.
Configuring SMTP in a multiple server environment
If your environment includes multiple servers on the UNIX™ system and Linux™, you must configure each server separately by performing the next steps.
Procedure
- Review the /etc/mail/sendmail.cf file on the HCL Compass server to verify that it is configured properly.
- Use an email client on the server to verify that you can send email.
- Copy the file$COMPASS_HOME/cqweb/cqserver/config/SendMail to the following location in the root
directory, creating subdirectories as needed:
/.Compass/.Registry/Compass/SendMail
- Edit the file /.HCL/.Registry/Compass/SendMail, replacing the placeholder text with the appropriate
configuration settings. For
example:
SendActive: 1 ReplyTo: SomeGenericReturnAddress@mycompany.com SMTPHost: SomeHost
See the context-sensitive help for the Site Administration page for information about SMTP email options.
- Restart the HCL Compass Server.
If you change any registry values on one HCL Compass Server in your configuration, you must make the same change on the other servers.