Working with duplicates

A duplicate record is one whose contents are essentially the same as another record. For example, two different users might file defect reports for the same problem, not knowing the other had filed a similar report. Rather than consolidate the defect information and delete one of the records, HCL Compass allows you to link the records. In your code, you might want to know if there are any records related to the current one so that you can notify the user that additional information is available.