Mapping state types
If you add a state to a schema that uses state types, you must map that state to the appropriate package state type.
Procedure
To
map state types:
Results
For example, to map the Closed state in an existing schema to the Complete state, select the UnifiedChangeManagement package, and select the Complete state type to map it to the Closed state.
If you are using the UCM schema or package, you must also assign default actions for the states; see Adding the UCM integration.