Displaying the state model for a record type

You can review the state model, including the defined states and actions, for a record type in the State Transition Matrix.

Procedure

To display the State Transition Matrix for the Defect record type:
  1. Start the Designer.
  2. In the Schema Repository Explorer view, expand the Record Types folder in your schema and then double-click on a record type (Defect, for example).
    The record type editor opens.
  3. Click the States tab to view the state transition matrix.
  4. In the state transition matrix, source states are listed in columns (From), and destination states are listed in rows (To). The action necessary to move from a particular source state to a destination state is listed at the intersecting cell, by the Action name. If no action is listed in the cell, a transition between those two states is not allowed.

Results

You can have only one action that makes the transition between each source state and each destination state.