Email attachments

You can send HCL Compass record attachments in emails when you use one of these email transport types:

  • SMTP Direct
  • SMTP Relay
  • PostOffice
With the EmailPlus Template records, you can include attachments, such as images, when generating HTML emails with inline images. The record and template attachments are cached to the HCL Compass client when an EmailPlus notification is sent. Consider the following issues before you enable attachments in EmailPlus:
  • Security

    Because of the confidential nature of some record attachments, take precautions to ensure that record attachments are not sent to people who do not have authority to view them.

  • Performance

    Consider the performance of record modification that is due to the fact that the HCL Compass client downloads the record attachments to your local computer or HCL Compass Web server. Attaching large record attachments to EmailPlus notifications affects the performance of downloading the attachments to the client depending on the network speeds and proximity to the server. Consider how your users access HCL Compass in your environment.