Creating a HCL Compass import file

If you are exporting data from an existing HCL Compass database, you can use the Export feature to create the import file.

To import data into a HCL Compass database from another defect-tracking system, you must first use the tool of your choice to export the data from your current system into a delimited text file that uses the import-file format that HCL Compass software supports.

You must create a separate import file for each record type. If a record type includes history and attachments, you must create at least three import files: one for records, one for history, and one for attachments. There are different format requirements for record type, history, and attachments import files.

To verify that you have a reliable way to export data from your old system, test the export several times to be certain that the results are consistent. See Testing the import process.