Accessibility features help a user who has a physical disability, such as a visual impairment, hearing impairment, or limited mobility, to use software products successfully.

The following sections represent the major accessibility features in WebSphere Commerce:


You can install all WebSphere Commerce components by using the command line:

You cannot use a screen reader with the Installation launchpad or the First Steps wizard. However, you can access all of the information and functionality on these user interfaces in other ways.

Starter stores

The starter stores provide the following accessibility features:
  • Enables navigation by using the keyboard.
  • Communicates all information independent of color.
  • Interfaces that are commonly used by screen readers.
For more information about accessibility features in the starter store, see Accessibility in the Aurora starter store.

Mobile starter stores

Mobile starter stores, which include Hybrid, Native, and web starter stores for smartphones and tablets do not support accessibility. Although mobile applications can be partially accessible, they cannot currently achieve full accessibility under the IBM Software or web checklist. This is due to inconsistent keyboard availability and screen reader applications.


Management Center
  • All Management Center functionality is available by using the keyboard for navigation instead of the mouse, except for:
    • The store preview tool that launches from Management Center.
    • The Activity Builder in the Marketing tool.

    For a list of keyboard shortcuts, see Management Center keyboard shortcuts.

  • Each field, button, and widget in the user interface has a focus indicator when it is in focus.
  • All information is communicated independent of color.
Tip: Some Management Center properties views have a rich text editor for users to enter formatted text, such as product descriptions. To create accessible HTML content with the rich text editor, use the Display HTML function above the editor.

This accessibility statement for Management Center does not cover any additional tools that launch from Management Center, such as Sterling Order Management.

Configuration Manager
The Configuration Manager provides the following accessibility features:
WebSphere Commerce Accelerator, Administration Console, Organization Administration Console
WebSphere Commerce browser-based tools provide the following accessibility features:

IBM Sterling Configurator Visual Modeler

The IBM Sterling Configurator Visual Modeler is not accessible, see IBM Sterling Selling and Fulfillment Suite.

IBM Sterling Configurator

The IBM Sterling Configurator is not accessible, see Install IBM Selling and Fulfillment Suite V9.1.

Third-party integration

To support certain functions, WebSphere Commerce occasionally provides integration with third-party software, including Facebook. In these cases, the third-party tool might not meet IBM accessibility standards. Adding third-party content to your storefront can introduce accessibility concerns. For information about third-party accessibility compliance, see the documentation that is provided with the third-party software.

To support integration with Facebook, Facebook code is used in the store. The Like, Send, and Connect to Facebook buttons are provided by Facebook and do not comply with IBM accessibility standards. In addition, a user cannot undo a Like with the keyboard.