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Patch User Guides
BigFix Patch provides an automated, simplified patching process that is administered from a single console.
Patch for Mac OS X User's Guide
BigFix® for Patch for Mac OS X provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Mac OS X endpoints.
Frequently asked questions
The questions and answers in this section can help you to better understand Patch Management for Mac OS X and Mac applications.

Patch User Guides
BigFix Patch provides an automated, simplified patching process that is administered from a single console.
- Patch for Windows User's Guide
  BigFix Patch for Windows™ provides Fixlets for Microsoft™ security and non-security patches. Dashboards, wizards, and reports aid you in managing updates for various endpoint devices.
- Patch for AIX User's Guide
  BigFix® for Patch for AIX® provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all AIX endpoints.
- Patch for Red Hat Enterprise Linux User's Guide
  BigFix Patch for Red Hat Enterprise Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Red Hat Enterprise Linux endpoints.
- Patch for CentOS Linux User's Guide
  BigFix® Patch for CentOS Linux™ provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all CentOs endpoints.
- Patch for SUSE Linux Enterprise User's Guide
  BigFix Patch for SUSE Linux Enterprise provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all SUSE Linux endpoints.
- Patch for Ubuntu User's Guide
  BigFix Patch for Ubuntu provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Ubuntu endpoints.
- Patch for Oracle Linux User's Guide
  BigFix® Patches for Oracle Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Oracle Linux endpoints.
- Patch for Solaris User's Guide
  BigFix Patch for Solaris provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Solaris endpoints.
- Patch for HP-UX User's Guide
  BigFix® for Patch for HP-UX provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all HP-UX endpoints.
- Patch for Mac OS X User's Guide
  BigFix® for Patch for Mac OS X provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Mac OS X endpoints.
  - Overview
    BigFix Patch for Mac provides unified, real-time visibility and enforcement to deploy and manage patches to all Mac endpoints from a single console. It keeps your Mac clients current with the latest Apple security updates and service packs for your OS X and applications.
  - Patching using Fixlets
    You can select the action for the appropriate Fixlets that you want to deploy from the BigFix console. Patches are applied based on the settings that you make in the Fixlet work area and the Take Action dialog.
  - Frequently asked questions
    The questions and answers in this section can help you to better understand Patch Management for Mac OS X and Mac applications.
- Patch for Debian User's Guide
  BigFix Patch for Debian provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Debian endpoints.
- Patch for VMware ESXi User's Guide
  BigFix Patch for VMware ESXi provides you unified, near real-time visibility to manage patches to all VMware ESXi endpoints from a single console.
- Patch for Raspbian User's Guide
  BigFix Patch for Raspbian provides Fixlets that you use to manage the latest updates and service packs that Raspberry Pi releases. These Fixlets are available through the Patches for Raspbian sites.
- Virtual Endpoint Manager User's Guide

Frequently asked questions

The questions and answers in this section can help you to better understand Patch Management for Mac OS X and Mac applications.

The Manage Download Plug-ins dashboard is not reflecting any data. What do I do?

Here are some steps you can do to troubleshoot the issue:

Gather the latest Patching Support site.
Activate the Download Plug-in Versions analysis, available from the Patching Support site.
Clear the BigFix console cache.

Why does a patch fail, but complete successfully?: Sometimes under specific circumstances, a patch is successfully applied but the relevance conditions indicate that it is still needed. Check to see whether there are any special circumstances that are associated with the patch, or contact HCL Software Support.

What do I do if a patch fails to install?

If a patch fails to install, there are several things that you can try:

Determine whether you applied the patch to the correct computers.
Try running the patch manually by downloading it from the Apple website.
Review Mac updates.

If the patch still fails to install, contact HCL Software Support.

Why are the Mac OS X patch updates not rated with a source severity similar to the Windows patches?: Mac OS X patches are not rated with a source severity because Apple does not provide a comparable ranking as Microsoft does.

What is the best way to distinguish updates between security-related and non-security related ones?: Use the Category field to narrow down important patches to those that are in the "Security Update" category.

What are the supported Mac OS X updates?: BigFix provides Mac OS X operating system specific updates, as well as Mac application and third-party application updates. For more information, see Supported operating systems and applications.

Why can I not make some Adobe Reader-related Fixlets relevant to computers that have Adobe Reader?: Some of the Adobe Reader updates require specific versions installed to make the Fixlets relevant. For example, in a Fixlet with the title Adobe Reader X (10.1.1) Available - Adobe Reader X (10.1.0), you must have Adobe Reader 10.1.0 installed to make the Fixlet relevant.

What happens if the endpoint is restarted during the installation of a new patch?: The installation fails if the system is restarted during the patch installation process.

Will administrator credentials be necessary to install updates through Apple Software Update from BigFix?: No, an administrator user name and password are not needed because the BigFix client runs as root.

The Fixlets that were deployed through Apple Software Update failed. What would be the possible causes?

Some possible causes of failure are as follows:

The endpoints might not have internet connection.
The endpoints cannot connect to the Apple server due to firewall or network security issues.

Is it still possible to deploy patches via Apple Software Update even without an OS X Server?: Yes, it is possible. However, your network might get overloaded if you do not have a caching server configured. Setting an OS X Server as the caching server can prevent this from happening.

Fixlets for updating Java Runtime Environments do not seem to be working. I received the Unexpected HTTP response: 404 Not Found error. What do I do?: For Java Runtime Environment updates, you must manually cache the installer before deploy the patches. To manually cache a file on the server, see the knowledge article - How do I manually cache a file on the BigFix Server.