Troubleshooting the uninstallation

You can use the information about troubleshooting errors in uninstalling the Automation Plan Engine if your uninstallation is unsuccessful.

There are several ways an Automation Plan Engine uninstallation might fail. For each type of failure, there are one or more potential causes and one or more solutions.

The Uninstall Automation Plan Engine Task fails

The uninstallation Task might fail to complete successfully if it cannot remove files from the file system because they are in use.

If this happens, shut down any applications that are using the files that cannot be removed and run the Uninstall Automation Plan Engine Task again. The Uninstall Automation Plan Engine Task remains relevant until it has been completed successfully.

The Install Latest Automation Plan Engine Task does not become relevant as soon as the Uninstall Automation Plan Engine Task is complete

This is normal. There is a time lag because of the frequency of the Task relevance evaluation.