Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
  - Definition of terms that are used in BigFix® Remote Control
  - The BigFix® Remote Control console
  - Dashboards overview
  - Functions within BigFix® Remote Control
    - Deploy remote control components
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The BigFix® Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
      - Retrieving target installation and security data
      - Retrieving audit events data
      - Retrieve user, session, and performance data
      - Retrieve session connection data
        The Remote Control Target Log (Start/Stop) analysis is used for gathering the audit events from any computers in your environment that have the BigFix® Remote Control target component installed.
      - Retrieve session activity data
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the device driver for the IBM® virtual smart card reader and certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      BigFix® Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the BigFix Remote Control server.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    BigFix® Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Retrieve user, session, and performance data

The Remote Control User, Session, and Performance Options analysis is used for gathering user interaction, session behavior, and performance property values from targets in your environment. Use the properties to determine what actions the controller user can carry out during a remote control session with this target. For property value definitions, see step 2.

If the analysis is active, the computers that this analysis was relevant for and the values of the user interaction properties are displayed in the Results tab. You can expand the Applicable Computers entry and filter the data further by specific retrieved properties.