Granting an anonymous request

About this task

An anonymous request is a request for temporary access that is made by a user who is not registered in the BigFix® Remote Control Server. The user must provide details of the targets that they are requesting access to. You must search for these targets to determine whether the temporary access can be allowed.

To accept an anonymous request for temporary access, complete the following steps:

Procedure

  1. Click Reports > Outstanding Access Requests.
  2. Select the request.
  3. Select View/Edit request from the Actions list on the left.
  4. The Manage Access to Targets screen is displayed. No targets are selected.
  5. Specify the access that is allowed.
    Use the justification from the user to determine the targets that are being requested.
    Choose the appropriate method to select targets.
    Select Targets
    1. Click Select Targets.
    2. Select one or more targets from the Search targets list.
    3. Click Submit. The target name is displayed.
    Select Target Groups
    1. Click Select Target Groups.
    2. Select one or more target groups from the Search list.
    3. Click Submit.

      All targets that are members of the selected groups are displayed.

  6. Go to step 6, to complete the details for the request.

Results

An email is sent to the user to inform them that their request is granted. The email contains a link to the BigFix® Remote Control application so that they can access the targets.