Troubleshooting PDF generation on Windows systems

If charts are not displayed in the generated PDF, ensure that Internet Explorer, running under the SYSTEM account on the Web Reports server box, has the correct security settings to render Web Reports pages. Do the following to accomplish this task:
  1. Open Internet Explorer using the at or the schtasks commands.
  2. Navigate to the Web Reports Overview page.
  3. Verify that the charts display. If they do not display, change the security settings to allow ActiveX plugins and JavaScript.