Troubleshooting

If IBM BigFix Inventory misinterprets the license tags that were specified on the BigFix client computer, the endpoint is not correctly classified and the manual classification is required in IBM BigFix Inventory.

The following figure shows what you see in the IBM BigFix Inventory console.

The presence of the third row indicates that an incorrect license classification occurred.

In this case, contact the IBM Software Support team.

Figure 1: Incorrect license classification
ILMT