Downloading the on-demand target by using the ActiveX control

When the target user is using Internet Explorer and ActiveX is enabled, the on-demand target is installed and started automatically by using an ActiveX control.

About this task

After the target user clicks I agree on the landing page, the launching page is displayed.

The target user must follow the instructions on the page. They must follow the browser instructions and click Install to install the plug-in. If a User Account Control prompt is displayed, they must click Yes. The on-demand target executable file, with its configuration, is downloaded and installed. Any installation errors are written to a log file. For more information about the errors, see Errors when you use the ActiveX method of installation. Before the session starts, the target user might be prompted to accept or refuse the session.

As the ActiveX control is loaded, different icons might be displayed. The icons indicate the status of the installation of the control and the loading of the on-demand target. For more information about the icons, see On-demand target installation and loading status icons.

If the on-demand target fails to start, click If the on-demand target fails to start, please click here when instructed by the helpdesk agent. The target is installed by using the Java™ Web Start installation method. For more information about the Java Web Start installation method, see Downloading by using Java Web Start.