Server requirements

The hardware that is required by the server component depends on the number of computers that are administered and the frequency that is defined for their status updates.

The distributed architecture of IBM® BigFix® Remote Control allows a single server to support hundreds of thousands of computers.
Note: IBM BigFix Remote Control includes entitlement for DB2® v10.5 and WebSphere® v8.5.

The computer on which you install the IBM BigFix Remote Control server must have the minimum following items or capability:

  1. 1 Quad core or two dual core processors. 2.40 GHz with supported OS.
  2. A minimum of 4 GB of memory.
  3. A minimum of 2 GB of storage or hard disk space to install, and an average of 2 MB per client in the database.
  4. A minimum screen resolution of 800 by 600 pixels is required when you run an automated server installation.
  5. Adequate space for storing session video recordings. Recordings are stored on the hard disk and their size can vary depending on the duration and screen activity of the session. On average a 5-minutes session, 8-bits mode, can use about 2 MB of space. In true color 24-bit mode, recordings can take more space.
  6. A network card that supports TCP/IP.
  7. A supported browser.
  8. When you use an Oracle database, you must use the 10.2 g JDBC 4 drivers for Oracle. Alternatively, if you are using the Oracle 11g drivers, set oracle.increment.keys.off=1 in the trc.properties file. Restart the server service.

Operating system support

The following operating systems are supported.

Note: Derby 10.10 provides support only up to Windows™ Server version 2008.
  • Windows Server 2003.
  • Windows Server 2003 R2.
  • Windows Server 2008.
  • Windows Server 2008 R2.
  • Windows Server 2012.
  • Windows Server 2012 R2.
  • Red Hat Enterprise Linux™ 5.0.
  • Red Hat Enterprise Linux 6.0.
  • Red Hat Enterprise Linux 7.0.
  • SuSE Enterprise Linux Server 10.
  • SuSE Enterprise Linux Server 11.
  • CentOS 5.0.
  • CentOS 6.0.

Supported Architectures

  • Intel™ IA-32 (also known as x86, x86-32)
  • Intel 64 or AMD64 (also known as x64, x86-64, EM64T)
Note: IA-64 (also known as Itanium™) processors are not supported.
The following databases are supported.
  • IBM DB2 9.x, 10.1, or 10.5 Workgroup(WSE) and Enterprise Edition(ESE).
  • Oracle 10g or 11g.
  • Microsoft SQL server 2008, 2012, or 2014.

Derby 10.10 is included with the IBM BigFix Remote Control server and is installed locally when you select the Derby option during installation. Select to install Derby only for proof of concept configurations. Derby is not supported in production environments.