Configuring the Scan Exclusions Tab

About this task

To increase scanning performance and reduce false alarms, you can exclude certain files, file extensions, and directories from scanning. There are different exclusion lists for different scans. These exclusions do not apply to spyware. See Spyware Approved List Wizard to understand how to prevent false positives by excluding certain program files from spyware detection.

AV/Spyware Scan Exclusion

About this task

By default, CPM excludes its own directories. The recommended settings are:

Procedure

  • Exclude Trend Micro directories
  • Exclude BigFix directories (Real-Time scans only)

    Remove any conflicting antivirus products or add them to the scan exclusion list.

    Tip:

    • If you are running Trend Micro ScanMail for Exchange, you can configure CPM to exclude Microsoft™ Exchange 2000/2003 directories from On-Demand and Real-time Scans. For Microsoft Exchange 2007, you need to manually add the directory to the scan exclusion list. For more information, see http://technet.microsoft.com/en-us/library/bb332342.

    • To reuse the last configured scan exclusion lists, click Restore Exclusion Lists.