Uploading the target logs to the server

Procedure to upload the Client Deploy Tool target log files to the BigFix server.

Perform the following steps:
  1. Log in to the BigFix console.
  2. Click the Fixlets and Tasks icon in the Domain Panel.
  3. In the search bar, enter Upload Deploy.
  4. Select the Task named Upload BES Client Deploy Tool Logs.
  5. Click Take Action.
  6. In the Applicable Computers tab, select the target computers from which you want to retrieve the Client Deploy Tool log files.
  7. Click OK. Verify the status of the Task.

After running this Task, the log files are uploaded to the BigFix server directory Installation_dir/UploadManagerData/BufferDir/sha1/xx/xxxxxxx

where:
xx
Represents the last two digits of the Client ID.
xxxxxxx
Represents the full Client ID.

The names of the uploaded log files use the following prefixes:

cdtMainLog_ for the main Client Deploy Tool log file, which is BESClientDeployTool.log

cdtClientLogs_ for each log file taken from the ClientLogs folder of the Client Deploy Tool.

The files are uploaded to the BigFix server only if their size is smaller than 50 MB, unless you specified a different limit by using the appropriate client setting.

The Task is relevant if the following conditions are satisfied:
  • The BESClientDeployTool.log file exists in the installation directory of the Client Deploy Tool.
  • The ClientLogs folder exists in the installation directory of the Client Deploy Tool.
These conditions are met if you started the Client Deploy Tool at least once.

Important: To clean up the Client Deploy Tool reports older than a week, you can use the task named BES Client Deploy Tool cleanup of obsolete reports.