Save Change Request Task Data

SaveChangeRequestTaskData API is used to save the ticket details for Change Tasks. The API URL, authentication type, and request format are provided along with the expected column types and values. The output includes the status code, status, and result. There is also an updated version V2.0 of the API with some changes in the API URL and output format.

API version V1.0

API: SaveChangeRequestTaskData
Purpose: To save the ticket details for Change Tasks.
API URL: http://<API URL>:<API Port>//iAutomateAPI/Request/SaveChangeRequestTaskData/1
Authentication type: Basic
Method Type: Post

Request Format:

[

{

"TicketNumber": "CRT0303863",

"Summary": "testing",

"sys_id": "2b535ab3dbc988506d7550d3dc96190e",

"ChangeId": "2b535ab3dbc988506d7550d3dc96190e",

"StatusCode": "1",

"CreationDate": "2019-11-18 06:24:54",

"Description": "testing data",

"LastModifiedDate": "2019-11-18 06:24:54",

"AssignedGroup": "02cc6a39376e4f00c72b2b2943990e68",

"Col1": "",

"Col2": "",

"Col3": "",

"Col4": "",

"Col5": "",

"TimeZone": "IST",

"TimeZoneOffset": "-330",

"IsTimeZoneOrOffset": "OFFSET",

"IsEpoch": "N"

}

]
Column Column Type Mandatory Expected/Sample value Remarks
TicketNumber string Yes CRT0303863 This field contains change task number
Summary string Yes testing This field contains summary of change task
sys_id string Yes 2b535ab3dbc988506d7550d3dc96190e This field contains unique number
changeid string Yes 2b535ab3dbc988506d7550d3dc96190e This field contains unique number of change
StatusCode string Yes 1 This field contains status of change task
CreationDate string Yes 2019-11-18 06:24:52 This field contains creation date of change task
Description string Yes testing This field contains summary of change task
LastModifiedDate string Yes 2019-11-18 07:24:52 This field contains date whenever updating happen on change task
AssignedGroup string No 123456 This field contains assignment group of change task
Col1 string No You can use it for any custom value
Col2 string No You can use it for any custom value
Col3 string No You can use it for any custom value
Col4 string No You can use it for any custom value
Col5 string No You can use it for any custom value
TimeZone string Value is Mandatory if "IsTimeZoneOrOffset":"TIMEZONE" IST It define in which format you are sending data, in use only when "IsTimeZoneOrOffset":"TIMEZONE"
TimeZoneOffset string Value is Mandatory if "IsTimeZoneOrOffset":"OFFSET” -330 It define he offset, in use only when "IsTimeZoneOrOffset":"OFFSET"
IsTimeZoneOrOffset string Yes

TIMEZONE/

OFFSET/

GMT

 It define whether you want to use Timezone ,offset or GMT value
IsEpoch string Yes Y or N If date format is Epoch, set this key value as "Y" else "N"

Output:

{

"statusCode": 200,

"status": "Success",

"message": "Success",

"result": "df7f533b-c0cf-44a6-9e95-0f50f00dadb9"

}
Column Column type value Remarks
statusCode int

Success = 200,

Error = 300,

RequiredAttributeValueMissing = 400,

Unauthorized = 401,

 This field provide status code
status string Success/Fail This field provide status
message string null or message in case of not success
result string de0e3951-4c7b-40ad-b5ce-5993d770c0a9 This field provide unique number for reference

API version V2.0

API: SaveChangeRequestTaskData
Purpose: To save the ticket details for Change Tasks.
API URL: http://<API URL>:<API Port>/v2/changeRequests/orgentityid/1
Authentication type: Basic
Method Type: Post

Request Format:

[

{

"TicketNumber": "CRT0303863",

"Summary": "testing",

"sys_id": "2b535ab3dbc988506d7550d3dc96190e",

"ChangeId": "2b535ab3dbc988506d7550d3dc96190e",

"StatusCode": "1",

"CreationDate": "2019-11-18 06:24:54",

"Description": "testing data",

"LastModifiedDate": "2019-11-18 06:24:54",

"AssignedGroup": "02cc6a39376e4f00c72b2b2943990e68",

"Col1": "",

"Col2": "",

"Col3": "",

"Col4": "",

"Col5": "",

"TimeZone": "IST",

"TimeZoneOffset": "-330",

"IsTimeZoneOrOffset": "OFFSET",

"IsEpoch": "N"

}

]
Column Column Type Mandatory Expected/Sample value Remarks
TicketNumber string Yes CRT0303863 This field contains change task number
Summary string Yes testing This field contains summary of change task
sys_id string Yes 2b535ab3dbc988506d7550d3dc96190e This field contains unique number
changeid string Yes 2b535ab3dbc988506d7550d3dc96190e This field contains unique number of change
StatusCode string Yes 1 This field contains status of change task
CreationDate string Yes 2019-11-18 06:24:52 This field contains creation date of change task
Description string Yes testing This field contains summary of change task
LastModifiedDate string Yes 2019-11-18 07:24:52 This field contains date whenever updating happen on change task
AssignedGroup string No 123456 This field contains assignment group of change task
Col1 string No You can use it for any custom value
Col2 string No You can use it for any custom value
Col3 string No You can use it for any custom value
Col4 string No You can use it for any custom value
Col5 string No You can use it for any custom value
TimeZone string Value is Mandatory if "IsTimeZoneOrOffset":"TIMEZONE" IST It define in which format you are sending data, in use only when "IsTimeZoneOrOffset":"TIMEZONE"
TimeZoneOffset string Value is Mandatory if "IsTimeZoneOrOffset":"OFFSET” -330 It define he offset, in use only when "IsTimeZoneOrOffset":"OFFSET"
IsTimeZoneOrOffset string Yes

TIMEZONE/

OFFSET/

GMT

 It define whether you want to use Timezone ,offset or GMT value
IsEpoch string Yes Y or N If date format is Epoch, set this key value as "Y" else "N"

Output:

{

"Id": "5a940df1-c251-4af1-9e59-20fecd18bd7e",

"Status": "Success",

"Message": "Change Request saved successfully"

}
Column Column type value Remarks
Id string 5a940df1-c251-4af1-9e59-20fecd18bd7e This field provide unique number for reference
Status string Success/Fail This field provide status
Message string message Success/Fail message