Scans stopped due to connectivity issues

A scan may be stopped due to connection problems between AppScan® and the server it is scanning, or between AppScan and the local web proxy server.

When a connection problem is detected, a 90 second countdown begins while AppScan waits for the problem to be fixed. If the problem is fixed during the countdown, the Scan Notice Panel disappears and the scan resumes.

If there is a communication problem, the Notice panel shows the message:

Trying to connect to: <IP> Explore/Test stops in <n>
  • The IP address shown is the IP of the scanned server, the IP of the proxy (if the connection problem is with the web proxy), or a list of IPs, if the scan is connecting to multiple servers and more than one are down.
  • The number <n> is the 90 second countdown.
  • If the problem is not fixed by the time the countdown reaches zero, the scan stops.
  • After the problem is fixed, you can continue the scan where it left off (Scan > Continue) or redo the scan (Scan > Re-scan).