To help you understand, isolate, and resolve problems with your HCL® software, the troubleshooting and support information contains instructions for using the problem-determination resources that are provided with your HCL products.
These messages explain serviceability codes for: internal product messages, scan log messages, and web Services messages
These topics explain messages that appear in the scan log.
Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem.
HCL® Support provides assistance with product defects, answers FAQs, and helps users resolve problems with the product.
Learn how to troubleshoot the Dynamic Analysis scanner.
Learn how to troubleshoot the Enterprise Server.
This section includes explanations of internal product codes. When relevant, explanations and possible user actions are included.
Starting Manual Explore
This section includes explanations of Administration Servicability codes. When relevant, explanations and possible user actions are included.
These topics explain web services codes.
Start recording actions
Starting to record actions.
n/a