Restoring backups

Complete the following steps to restore a scheduled or on-demand backup.

About this task

Restoring a backup overwrites event model data with the contents of the backup. Any changes that you have made to your event model subsequent to the time when the backup was saved are lost. Before you restore a backup, you might want to perform a backup of the current event model. See Managing backups.

Note: The backup is immediately applied to the environment. Discover recommends restoring backups during off-peak hours.

Procedure

  1. To restore a scheduled or on-demand backup, select Discover > Manage Portal.
  2. In the Manage Portal page, click the Backup & Restore link.
  3. Click the Backup/Restore link.
  4. For the backup you wish to restore, click the Restore link.
  5. When the backup is uploaded, the contents of the backup are immediately applied to the environment.
  6. Restart all Discover services.

What to do next

  • Restore the system only during off-peak hours.
  • Restoring a backup automatically forces all users out of the Portal and does not save any unsaved work.
  • To delete a stored backup, click Delete next to the name on the Backup/Restore window.