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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Session Archiving Guide
Unica Discover Session Archiving trouble shooting tips
You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
Error Message: Invalid HTTP response status 401
You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide
  - Unica Discover Session Archiving overview
    The Unica Discover Session Archiving User guide provides information on extracting session data based on a schedule and archiving sessions.
  - Session and archive tasks
    You use Session Archiving to manage data extractions and move extractions to archives.
  - Scheduled tasks
    You can view the status of scheduled tasks, check task status, run tasks again, stop tasks and disable tasks in Session Archiving.
  - Unica Discover Session Archiving trouble shooting tips
    You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
    - Viewing log files
      Session Archiving has a log file and an extended log file. These log files might be helpful when troubleshooting system errors.
    - Network interruption causes extractor service to fails
      Network interruptions can cause the extractor service to fail.
    - Handling socket exceptions
      You need to determine why a socket exception has occurred.
    - Daily tasks fail to start when scheduled
      You need to determine why daily tasks fail to start when scheduled.
    - Error Message: Invalid HTTP response status 401
      You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.
  - Unica Discover Session Archiving metadata fields
    The chapter provides information on Unica Discover Session Archiving metadata fields that can be used in PDF files.
  - Creating a Session Archiving task to extract multiple sessions to long-term storage (LTS)
    You can extract multiple sessions to long term storage (LTS) by creating a Session Archiving task.
  - Archiving session data
    You can archive session data. Archive tasks are used to archive the session based on servers, data set, and data filters.
  - Session Archiving field definitions for extraction and archive tasks
    If you need more information about populating fields during an extraction or archiving task, you can find them here.
  - DOM Capture and long term storage (LTS) archiving
    You can use Unica Discover Session Archiving to save DOM Capture sessions as a Long Term Storage (LTS) in a PDF file for meta data and electronic signature.
  - Configuring the SessionArchiving.properties file
    Configure the SessionArchiving.properties file to control error logging, memory caching, and hit processing for LTS.
  - Extracting sessions to long-term storage (LTS)
    You can use various methods to extract sessions to LTS.

Error Message: Invalid HTTP response status 401

You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.

About this task

When running Unica Discover Session Archiving data extractor jobs, you may see errors similar to the following:


9/29/2009 12:23:36 PM | Reading event definitions ... 
9/29/2009 12:23:36 PM | Search server error (HQA:19000): 
Discover.SearchServer.SearchServerException: 
SearchServerCS.TalkToRealSearchServer(): Invalid HTTP response status 401 
at Discover.SearchServer.RealSearchServer.RealCommunicate(String command, 
ArrayList args, Int32 timeout) 
at Discover.SearchServer.DCSearchServer.GetEventListMS(Boolean log, Int32 
timeout) 
9/29/2009 12:23:36 PM | Trying to get event list from search server 
HQA:19000...

The Unica Discover Session Archiving is attempting to run the data extraction task as the local system administrator account. Under NT authentication, it is recommended that the DataExtractor use a local non-system account.

Procedure

Review the logs to verify the NT user being used to connect. You should see an entry like the following:
```
9/29/2009 12:23:35 PM | NtAuthorization server: HQA:19000, user: 
NT_AUTH\SYSTEM 
```
The above indicates that a local system admin account user is in use: NT_AUTH\SYSTEM.
Change the account to use:
1. On the server, open the Windows™ Services Control Panel.
2. In the list of services, double-click Discover Extractor Service.
3. Click the Log On tab.
4. Click This Account.
5. Specify the account to use.
6. Click OK.
In the Domain controller, verify that the above user is part of the Admin group for the domain, which ensures that the user has access to the other servers in the domain.
In the Discover Portal, add the above account to the Unica Discover Admin group.
1. In the Portal menu, select Discover > Portal Management.
2. In the Portal Management page, click the Unica Discover User Administration heading.
3. Click the Groups link.
4. Select Admin Group.
5. Click Assign Users.
6. Select a check box next to the above user.
7. Click Save.
Restart all Discover Services.

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