Home
Installation, Deployment, and Upgrade
Installing Unica Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the Unica Discover installation files, and running the Unica Discover installer.
Discover Upgrade Manual
Upgrading the databases to the current release
This section describes how to upgrade the Discover databases to the latest version of Discover.
Troubleshooting
Topics in this section describe steps you can take to resolve common problems you might encounter when upgrading your database.
Upgrading when the database server times out during upgrade of rs_activity_log table
Use this procedure when you encounter a timout error during a database upgrade.
Increasing the SQL Server timeout
Complete the following steps to increase the SQL Server timeout setting that is used by Discover and complete the upgrade.

Installation, Deployment, and Upgrade
Installing Unica Discover involves planning and preparing your environment, installing and configuring prerequisite software, obtaining the Unica Discover installation files, and running the Unica Discover installer.
- Installation and Deployment Manual
- Discover Network Capture Application Manual
- Unica Discover Session Archiving Installation Guide
  As you prepare for an installation, you need to gather some items, review hardware and software requirements, and then you can perform the installation.
- Discover Upgrade Manual
  - Overview of the Upgrade Process
    The objective of the upgrade is to minimize downtime and data loss. The recommended approach is to suspend the processing components, letting data spool to disk while the Data Collector collects any unaggregated statistical data. The system can then be upgraded. When it is restarted, it will attempt to work off the spooled data until it catches up.
  - Upgrading and Migrating to New Hardware
    If you are deploying new hardware in conjunction with your upgrade, please complete the upgrade in the following general steps.
  - Upgrades and the web.config file
    If you have customized your configuration by modifying the web.config file, running the Upgrader does not affect your customization.
  - Preparing to Upgrade to the Current® Release
    To upgrade your Unica Discover solution, review the entire process before you commence the upgrade. The process that you follow varies depending on the number of servers that are deployed in your Unica Discover solution.
  - Upgrading Discover Software on a Server
    This section describes how to upgrade Discover software on an individual server. You must repeat this basic process on each Windows-based Discover server in the environment and make adjustments to the process as needed.
  - Release Upgrade for All-in-One Deployment
    This section describes the general process for upgrading an All-In-One Discover server. In these configurations, all Discover components are installed on the same physical system.
  - Upgrade for Multi-Server Deployment
    The steps in this upgrade process provide a generalized outline for how to complete an upgrade of a sophisticated multi-machine installation of Discover. For these types of upgrades, services must be stopped in a specific order after which individual Discover servers must be upgraded in the order that is listed.
  - Upgrading the databases to the current release
    This section describes how to upgrade the Discover databases to the latest version of Discover.
    - SQL Server versions
      Ensure that you are using a supported version of SQL Server.
    - Required temporary space
      During the upgrade process, you may choose to migrate event definitions and reporting data. Depending on the options you choose, the Discover Database Manager requires sufficient space to perform the upgrade operations.
    - Preparing the Report Server
      Before you begin your upgrade, copy the event definitions to the Report Server and verify user permissions.
    - Preparing the database server
      Follow these instructions to prepare the database server.
    - Database upgrade steps
      Follow the procedures in this section to upgrade your databases.
    - Troubleshooting
      Topics in this section describe steps you can take to resolve common problems you might encounter when upgrading your database.
      - Upgrading when the database server times out during upgrade of rs_activity_log table
        Use this procedure when you encounter a timout error during a database upgrade.
        Increasing the SQL Server timeout
        Complete the following steps to increase the SQL Server timeout setting that is used by Discover and complete the upgrade.
        Clearing the rs_activity_log table
        To clear the contents of the rs_activity_log table and complete the upgrade, complete the following steps.
  - Post-upgrade Configurations
    After performing the upgrade, complete the following tasks:
  - Post-upgrade Cleanup
    After you complete the upgrade, you should complete the following tasks, if you did not do so already.
  - Testing Your Discover Solution
    After you complete installation and the initial configuration tasks for each licensed Discover product and module, verify the operations of your Discover solution. This section provides a simple procedure for testing end-to-end operations of the Discover solution, with modifications based on optional components that you may have installed.

Increasing the SQL Server timeout

Complete the following steps to increase the SQL Server timeout setting that is used by Discover and complete the upgrade.

Procedure

Log in to the Discover Portal as an administrator.
From the Portal menu, select Discover > Manage Services.
The Manage Services is displayed.
In Server view, click the Discover node.
Select Shared configuration information.
In the Config Actions pane, click View/Edit.
The Discover Report Configuration dialog is displayed. Click the Database tab.
Click Connection Timeout.
- By default, this value is set to 600 (seconds), which is 10 minutes.
Enter a higher value and click Apply.
Click Save.
In the Update Servers dialog, select Add Tasks and Submit.
After the job runs, all Discover servers in your environment are updated with the new database connection timeout setting.
- See "Manage Services Jobs Tab" in the Unica Discover Administration Manual.
- For more information about the database connection timeout, see "Shared configuration information" in the Unica Discover Administration Manual.
Upgrade the DC_SYSTEM database in Individual Database mode through the Discover Database Manager.

Have feedback?
Google Analytics is used to store comments and ratings. To provide a comment or rating for a topic, click Accept All Cookies or Allow All in Cookie Preferences in the footer of this page.