Configuring Portal access to Events

Depending on the configuration options you select in the event definition, the event and its data may be displayed in various areas of the Portal. In this section, you can review the controls available for making events accessible through the Portal, including search and reporting functions, followed by several configuration scenarios.

The following settings determine event availability in the Portal:

The two primary configuration options are the following:

Setting
Description
Active
Is the event evaluated in the Discover Canister?
  • If an event is made inactive, the event is no longer evaluated in the Canister. As a result, the event does not exist in any sessions for as long as the event is inactive.
Searchable & Reportable
Is the event data recorded in the Discover databases to make it available for searching and reporting?

These two settings can be configured independently of each other:

Table 1. Configuring Portal Access to Events
Active Searchable & Reportable Net effect
true true The event is configured to be evaluated in the Canister, and the results that are stored in the database for Portal access. For events that you want Discover users to have full access, configure both of these settings to be true.
true false The event is evaluated in the Canister, but the results are not stored in the database. These events, called building block events, can be used in the creation and evaluation of other event objects, such as session attributes.
false true This configuration is used for events that are no longer to be actively evaluated in the Canister but should be available for search and reporting reasons in the Portal because they contain historical data that may still be useful to Portal users.
false false The event is not evaluated in the Canister, is not usable by other event objects, and is not available through the Portal. Effectively, the event is removed from the system.