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Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
HCL Discover Data Export for Data Analysis Administration Manual
Data Export overview
HCL Discover Data Export provides you with the ability to analyze and report on data captured by Discover within various third-party solutions, including custom reporting tools and databases, warehouses, business intelligence environments, and web analytics products. Additionally, HCL Discover Data Export enables the creation of a persistent store of session data from your web applications.
How it works
HCL Discover Data Export consists of a user interface, a service that schedules and extracts selected customer session data, and packaged APIs.
Handling exceptions
If the data extraction process receives a socket exception while communicating with the Discover Processing Server, it performs the following retry logic:

Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
- HCL Discover Administration Manual
- HCL Discover Data Export for Data Analysis Administration Manual
  - Data Export overview
    HCL Discover Data Export provides you with the ability to analyze and report on data captured by Discover within various third-party solutions, including custom reporting tools and databases, warehouses, business intelligence environments, and web analytics products. Additionally, HCL Discover Data Export enables the creation of a persistent store of session data from your web applications.
    - Features and benefits
      A list of the main features that are used for extraction in HCL Discover Data Export.
    - How it works
      HCL Discover Data Export consists of a user interface, a service that schedules and extracts selected customer session data, and packaged APIs.
      - Scheduling tasks
        You can use the Discover Portal to track and schedule tasks within HCL Discover Data Export.
      - Executing tasks
        HCL Discover Data Export tasks complete the following tasks:
      - Handling exceptions
        If the data extraction process receives a socket exception while communicating with the Discover Processing Server, it performs the following retry logic:
  - Data Export Installation/Upgrade
    This section contains preparation information and the required steps to install or upgrade HCL Discover Data Export on an existing HCL Discover system.
  - Data Export for Data Analysis
    HCL Discover Data Export enables flexible export and fluid integration of Discover session data to any external business application to create multi-channel perspectives of your visitors' experience.
- Session Archiving Guide

Handling exceptions

If the data extraction process receives a socket exception while communicating with the Discover Processing Server, it performs the following retry logic:

Procedure

Tries to ping the HCL Discover Server. If the server is not reachable for some configurable period, it stops processing and logs an error. If there is more than one HCL Discover Server, it attempts to connect to the next HCL Discover Server.
If the HCL Discover Server machine is reachable, it tries to contact the Discover Search Server service by performing a simple command to retrieve the event list. If the Discover Search Server service is not responding for some configurable period, it stops processing and logs an error. If there are multiple HCL Discover Servers, the extractor process attempts to connect to the next HCL Discover Server.

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