Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
This section contains administration topics for managing the Discover Portal and features available through it.
This section details user administration for HCL Discover.
You can create new user groups or edit permissions for existing groups.
Deletes the selected group. Members of the group are not deleted.
This section is an overview to the Discover system and its components.
Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
In the Discover Servers area, you can review all available Discover servers, which may include HCL Discover Transport Servers, HCL Discover datastores and HCL Discover indexing machines for search, event detection, and session replay.
This section explains how to add and edit groups.
To add users to the selected group, click Assign Users. The list is populated with users who have the proper role, yet do not have a group assignment.
The Menu Profile for a user group determines the available menu items that members of the group can access. It also controls the reports that can be viewed on member Dashboards. For example, if a group's menu profile does not include access to Reports > Report Builder, its members cannot view the Report Builder page. To access Menu Profile, select Profile > Menu Profile.
For groups that are granted access to the Session Search page, the Search Profile controls both the search options and search templates to which they have access. If a user has no available search options, the Options section is hidden entirely on the Session Search page. To access Menu Profile, select Profile > Search Profile.
For groups that are granted access to Browser Based Replay (Replay), the Browser Replay Profile controls the actions and permissions to which group members have access while using Replay. The replay and navigation sections of Replay are available to all users, but other functions are controlled by the Browser Replay Profile. To access Menu Profile, select Profile > Browser Replay Profile.
Displays a list of the currently active users of the specified role.
General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.
Portal announcements are messages displayed to all Portal users upon login. These messages can be used to display current system status, scheduled maintenance windows, or other Discover-related issues.
In the Portal Management page, the Logs section displays the different types of logs created by both the Portal and the Data Service. Each section has its own layout and UI.
Discover provides multiple mechanisms for backing up your Discover system and your captured data.
The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
The HCL Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the HCL Discover platform.
To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
[ExtendedUserAgent]
These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
HCL Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
HCL Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
You can delete sessions and session fragments from the HCL Discover system with the Selective Deletion tool.
Run the ArchiveConfig utility to configure and execute Selective Archiving.
Before configuring ELK on HCL Discover, there are some prerequisites:
Discover 12.1.8 and above supports the use of a new SSL certificate based mechanism for securing all inter-process communication between the Discover servers. This is important in a distributed environment with multiple servers, as the components of Discover communicate with each other over the network, using a variety of ports.