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Alert and notification management
Unica Platform provides support for system alerts and user notifications sent by Unica products.
Configuring email notifications in HCL Unica
Follow this procedure to configure the Unica Platform to send system alert and notification emails to users. You must have an email server set up before you start.

Administrator Guides
- Administrator Guide
  - Administrator Guide
    - Unica Platform features
      Unica Platform provides security, configuration, notification, and dashboard features for Unica products.
    - Licensing - overview
    - HCL Unica user account management
      You can manage the attributes of user accounts created using Unica Platform user interface, which we refer to as internal accounts. This is in contrast to external user accounts, which are imported from an external system such as an LDAP server or web access control system.
    - Security management
      Unica Platform supports roles and permissions to control user access to objects and features in Unica applications.
    - Configuration management
      When Unica is first installed, the Configuration page shows only the properties used to configure Unica Platform and some global configuration properties. When you install additional Unica applications, the properties used to configure these applications are registered with Unica Platform. These properties are then shown on the Configuration page, where you can set or modify their values.
    - Dashboard management
      Dashboards are configurable pages that contain information useful to groups of users who fill various roles within your company. The components that make up dashboards are called portlets. Dashboards can contain pre-defined portlets or portlets that you create.
    - The HCL Unica Scheduler
      The Unica Scheduler enables you to configure a process to run at intervals that you define.
    - SAML 2.0 based federated authentication
      Unica Platform implements a SAML 2.0 based Identity Provider (IdP) that enables a single sign-on federation among Unica products or between Unica products and third party applications.
    - SAML 2.0 single sign-on
      Unica Platform supports SAML 2.0 based single sign-on.
    - Single sign-on between HCL Unica and IBM Digital Analytics
      If your organization uses IBM Digital Analytics, you can enable single sign-on between Digital Analytics and Unica.
    - Integration between HCL Unica and Windows Active Directory
      Unica Platform can be configured to integrate with Windows™ Active Directory server or another LDAP (Lightweight Directory Access Protocol) server. By integrating Unica with a directory server, you can maintain users and groups in one centralized location. Integration provides a flexible model for extending the enterprise authorization policies into Unica applications. Integration reduces support costs and the time needed to deploy an application in production.
    - Integration between HCL Unica and LDAP servers
      Unica Platform can be configured to integrate with Windows™ Active Directory server or another LDAP (Lightweight Directory Access Protocol) server. By integrating Unica with a directory server, you can maintain users and groups in one centralized location. Integration provides a flexible model for extending the enterprise authorization policies into Unica applications. Integration reduces support costs and the time needed to deploy an application in production.
    - Integration with web access control platforms
      Organizations use web access control platforms to consolidate their security systems, which provide a portal that regulates user access to web sites. This section provides an overview of Unica integration with web access control platforms.
    - Alert and notification management
      Unica Platform provides support for system alerts and user notifications sent by Unica products.
      - Alert and notification subscriptions
        Users can choose to have system alerts and notifications delivered in emails, if Unica Platform is configured to send them. They can also select the level to which they subscribe.
      - Configuring email notifications in HCL Unica
        Follow this procedure to configure the Unica Platform to send system alert and notification emails to users. You must have an email server set up before you start.
    - Implementation of one-way SSL
      This section describes one-way SSL in Unica.
    - Security framework for HCL Unica APIs
      Unica Platform provides the security framework for the APIs implemented by Unica products.
    - Data filter creation and management
      Data filters make it possible to restrict the customer data that an Unica user can view and work with in Unica applications. You can think of the data you secure with a data filter as a data set defined by the fields in your customer tables that you specify.
    - Audit event tracking in HCL Unica
      You can configure which audit events are tracked and assign a severity level to each tracked event.
    - The Unica Platform system log
      You should check the system log first if the Unica Platform application malfunctions. The system log is independent of the security audit information, which is stored in the system tables. While the system log tracks some of the same information contained in the security audit reports, it also contains information useful in troubleshooting Unica Platform.
    - Unica Platform utilities
      This section provides an overview of the Unica Platform utilities, including some details that apply to all the utilities and which are not included in the individual utility descriptions.
    - Unica Platform SQL scripts
      This section describes the SQL scripts provided with Unica Platform to perform various tasks relating to the Unica Platform system tables.
    - HCL Unica configuration properties
      This section describes the configuration properties found on the Settings & Configuration page.
    - Customization of stylesheets and images in the HCL Unica user interface
      You can customize the appearance of the user interface where most Unica product pages appear. By editing a cascading style sheet and providing your own graphics, you can change many of the images, fonts, and colors in the user interface.
- Configuration Properties Guide
- System Tables

Configuring email notifications in Unica

Follow this procedure to configure the Unica Platform to send system alert and notification emails to users. You must have an email server set up before you start.

Before you begin

Obtain the following information about your mail server.

The protocol used by your mail server.
The port on which the mail server listens.
The name of the machine that hosts your mail server.
Whether your mail server requires authentication.
If your mail server requires authentication, an account name and password on the mail server.

About this task

Tip: See the related references if you need additional details about performing this procedure.

Procedure

If your mail server requires authentication, save a mail server account name and password as a data source in a Unica Platform user account.

Use an internal Unica Platform user account, not a user imported from an LDAP server.

Make a note of the Unica Platform user name and the data source name, as you will use them in step 3.
Log in to Unica as a user with administrative privileges in Unica Platform.
On the Settings > Configuration page, set the configuration properties in the following categories.
- General | Communication | Email
- Platform | Notifications
Use the information you obtained about your mail server to set values.

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