Configuring SSL in Unica Interact

You can configure SSL communication for Unica Interact in three areas, although there is a significant performance cost if you do this.

About this task

The areas in that can use SSL are as follows.

  • Design environment as the client and Runtime environment as the server.

    Use https in the URL referencing the Unica Interact runtime server. For example, set Campaign | partitions | partition[n] | Interact | ServerGroups | [serverGroup] | instanceURLs | [instanceURL] | instanceURL to https://myserver.domain.com:7007/interact.

  • Runtime environment as the client and Unica Platform as the server.
  • Your touchpoint as the client and the Runtime environment as the server.

    Specify the HTTPS URL with the getInstance method. If using a load balancer, you might need to configure your load balancer for SSL as well.

  • If the Unica Interact design server and Runtime server are on separate hosts using SSL, import the security certificates on the two servers to enable the SSL handshake to take place.
Important: There is a performance cost if you configure any part of Unica Interact to communicate using SSL. It is not recommended to configure Unica Interact to use SSL.