IBM eMessage | partitions | partition[n] | responseContactTracker
Properties in this category specify behavior for the Response and Contact Tracker (RCT). The RCT retrieves and processes data for email contacts, email delivery, and recipient responses, such as link clicks and opens.
pauseCustomerPremisesTracking
- Description
IBM eMessage stores contact and response data in a queue in IBM Hosted Services. This property allows you to instruct the RCT to temporarily stop retrieving data from IBM Hosted Services. When you resume tracking, the RCT downloads the accumulated data.
- Default value
False
- Valid Values
True | False
waitTimeToCheckForDataAvailability
- Description
The RCT periodically checks for new data regarding email contacts or recipient responses. This property allows you to specify how often, in seconds, the RCT checks for new data in IBM Hosted Services. The default value is 300 seconds, or every 5 minutes.
- Default value
300
- Valid Values
Any integer greater than 1.
perfLogInterval
- Description
This property allows you to specify how often the RCT logs performance statistics to a log file. The value you enter determines the number of batches between log entries.
- Default value
10
- Valid Values
An integer greater than 0.
enableSeparatePartialResponseDataTracking
- Description
This property determines if IBM eMessage forwards partial email response data to the tracking tables in your local IBM eMessage installation.
IBM eMessage requires the Mailing Instance ID and Message Sequence Number to properly attribute email responses. When you enable separate partial response data tracking, IBM eMessage places the incomplete responses in separate local tracking tables where you can review them or perform additional processing.
- Default value
True
- Valid Values
True | False
enableExecutionHistoryDataTracking
- Description
This property controls whether you can download additional mailing execution history data from IBM Hosted Services.
By default, this property is set to False, to prevent download of additional data. When you set this property to True, you can download data about mailing runs that is not ordinarily entered to the IBM eMessage system tables. You can use this supplementary information to help automate mailing and database management.
This property is hidden by default. You can display this configuration property in your local IBM eMessage installation by running the switch_config_visibility.bat script, located in the emessage\tools directory.
Access to mailing execution history data is available by request from IBM. To request access to additional mailing execution history data, contact your IBM representative at eacctsvc@us.ibm.com.
- Default value
- False
- Valid Values
True | False