System requirements and compatibility

Unica Plan operates as part of the Unica suite of products.

• Unica Plan version 12.1.4 requires Unica Platform 12.1.4.
• For reporting, Unica Plan 12.1.4 uses the 12.1.4 version of the Unica Plan and the Unica Plan Campaign reports package.

For installation instructions, see the Unica Plan Installation Guide.

Upgrade paths

Unica Plan supports the following upgrade paths:

• 12.1.x → 12.1.4
• 12.1.0.x → 12.1.4

Customers on versions earlier than 8.6.x must:

• perform a Fast Upgrade from existing version to version 8.6.0 (for more information, see HCL Unica 8.6.0 Fast Upgrade Guide).
• perform a Fast Upgrade from version 8.6.0 to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
• perform an in-place upgrade from version 12.1.0 to version 12.1.4.

Customers on versions earlier than 11.1.x.x can:

• perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
• perform an in-place upgrade from version 12.1.0 to version 12.1.4.

Customers on versions 11.1.x.x/12.0.x.x can use one of the following options for upgrade:

• Option 1
  • perform an in-place upgrade from existing version to version 12.1.0.
  • perform an in-place upgrade from version 12.1.0 to version 12.1.4.
• Option 2
  • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to verison 12.1.4.

Unica Plan 12.1.0 supports the fast upgrade approach. This helps in bypassing the multistep upgrade. The Fast Upgrade approach is also useful in reducing upgrade downtime. The approach is provided for Unica Platform, Campaign, Collaborate, Plan, and Interact.